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AI systems, content and disability inclusion

Removing friction for people, systems, and businesses.

Grounded lived experience, combined with practical, done-for-you AI solutions for modern teams and founders.

Practical AI systems for small businesses and founders

Taking the guesswork out of AI with done-for-you workflows and custom tools.

Whether it's an inaccessible public space, an outdated policy, or a founder buried in manual admin, the core problem is identical: unnecessary friction. I apply that same problem-solving lens to build clean, done-for-you AI systems that make daily work effortless.

How working together goes

No jargon and no big commitment up front. You tell me where time is going, and we fix the parts that are worth fixing.

  1. Talk

    A short conversation about your week and where the repetitive or time-consuming work sits.

  2. Pick

    We choose the one or two tasks where AI would make the biggest difference, and agree what success looks like.

  3. Build

    I set up the workflow or tool for you, using the AI products that suit your business and budget.

  4. Hand over

    You get something that works, plain-English instructions, and help if you need it afterwards.

Every project is scoped and priced around your business, so you'll know the cost before anything starts.

Example projects: complex work turned into practical momentum

A few things I've built to show what's possible, and what a similar system could do for your business.

  • Influencer Campaign Matcher

    Custom web app

    A custom web app that helps campaign teams find and shortlist creators who fit a brief, replacing hours of manual searching.

  • Smart Media Search Engine

    AI database integration

    AI-assisted search over a media database, so the right contact or outlet can be found by describing what you need.

  • Process Re-Engineering

    Public sector prompt systems

    Prompt-based systems that turn repetitive public sector admin into a repeatable, checkable workflow.

Social media, content and consultancy

In 2017, I launched NQPC to challenge awkward disability tropes and talk candidly about life, culture, and fitness. Over time, that evolved into creating content and advising major organisations and councils on ditching tick-box compliance for genuine, operational inclusion.

Content creation, social media and influencer marketing

Campaign strategy and partnerships

Social media management and culturally relevant content, plus creator partnerships, that create real engagement.

Disability and workplace inclusion

Strategic advisory and speaking

No tick-box compliance. Real-world inclusion and accessibility frameworks.

Collaborated with and trusted by

Content, consultancy and campaign work with brands, councils and venues.

  • Starling Bank
  • O2
  • Virgin Media
  • Marriott
  • Twickenham Stadium
  • Amazon Prime

Also worked with Coventry and Liverpool councils and Thanet.

Navigating a world not built for access taught me how to spot barriers early and create practical ways around them.

Charlie Randell smiling, wearing a purple check overshirt over a white roll-neck

Living with Cerebral Palsy and using a wheelchair made friction personal long before it became my work. When the world isn't designed with ease of access in mind, you learn quickly how to adapt, spot invisible barriers, and engineer practical workarounds.

Let's talk about removing friction in your work.

Not sure where to start? Tell me what eats up your time and I'll tell you honestly whether AI can help.